Restitution and Victim Services



Assisting Hawai’i Victims

One of the goals of victim service systems is to develop and expand the capacity to serve victims through various networks of organizations and agencies so that every victim has access to a comprehensive, coordinated, seamless service delivery system.

The Department of Public Safety introduces its newly developed Restitution and Victim Services (RAVS) program funded by the Victims of Crime Act grant which provides information, support, and referral assistance to crime victims and the general public.


Restitution Collection and Victim Assistance

Our centralized core team is responsible for ensuring that court ordered restitution is collected and disbursed to the Crime Victim Compensation Commission (CVCC) for payment to victims, survivors, or other payees. We work closely with our jail/correctional facility staff to ensure that restitution activities are being consistently managed for the duration of an offender’s incarceration.

Receiving restitution? Please click here to take the Restitution Client Satisfaction Survey!
We are here to answer questions that victims of crime or the public may have regarding restitution, compensation, victim notification services (HI SAVIN/VINE), offender’s custody/release, and the criminal justice process; and to give information and referrals to other services and resources that crime victims may need.



Restitution and Victim Services


Ph. (808) 587-2550
Fax. (808) 587-2554
Email: [email protected]
919 Ala Moana Boulevard, 4th Floor
Honolulu, HI 96814
How are we doing? Please let us know!
Click ‘here’ to take our survey.
VINE – Victim Information Notification Everyday
HI SAVIN – Hawai`i’s Statewide Automated Victim
Information & Notification Service
1-877-VINE-4-HI (Toll-free 1-877-846-3444)
This product was produced by the Department of Public Safety, Restitution and Victim Services office and supported by grant number 16-VA-23 awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice through the State of Hawai‘i Department of the Attorney General. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the State of Hawai‘i Department of the Attorney General or the U.S. Department of Justice.


Victim Resources

Victim/Witness Kokua Services
Services for Victims and Witnesses

The main goal of the Victim/Witness Kokua Services is to provide specialized services to victims/witnesses of violent crime who are going through the criminal justice system. These crimes include as saults, sexual assaults, terroristic threatening, kidnapping, reckless endangering, spouse/partner abuse, child abuse, and elder abuse. Surviving family members of homicide, manslaughter, and negligent homicide cases receive support services and case information.

Services provided by the Victim/Witness Counselors include:

  • Orientation to the Criminal Justice System
  • Crisis Counseling
  • Assistance with Filing a Misdemeanor Criminal Complaint Case Status Information
  • Court Accompaniment
  • Social Service Referrals
  • Application for Crime Victims Compensation

Rights of Victims in Criminal Proceedings
Upon written request, victims of a violent crime and surviving family members may be entitled to the following rights:

  • To be informed of the final disposition of the case
  • To be informed of court continuances
  • To be informed of social services available to victims
  • To be provided with a secure waiting area during court proceedings

If the crime charged is a felony, victims of violent crime and surviving family members may be entitled to additional rights:

  • To be informed whenever the defendant is released from custody
  • To be informed of case status and hearing dates
  • To be consulted and advised about plea bargaining

Victim/Witness Kokua Services
Department of the Prosecuting Attorney
1060 Richards Street, 9th Floor
Honolulu, Hawai‘i 96813
Office Hours: Mon.-Fri., 7:45-4:30 p.m.

Phone: (808) 768-7401 (Office)
Fax: (808) 768-6417
TTY: (808) 768-7404
Toll Free Calls: 1-800-531-5538